FAQs
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Unveiling the Details
What materials do you use for your furniture?
At NDG, our commitment to quality shines through in our choice of materials. We use premium teakwood for its durability and timeless beauty, alongside high-quality fabrics like Sunproof Copacabana and Cartenza to ensure both comfort and resilience. Each piece is crafted with attention to detail, combining traditional techniques with modern design.
Can I customize the size or color of your products?
We believe in creating pieces that fit perfectly into your vision. While many of our products come in standard sizes and colors, we offer customization options to meet your specific needs. Contact our team to discuss your requirements, and we'll work with you to bring your unique ideas to life.
Where can I find the product code?
Each of our products features a unique product code, which you can find in the product details section on our website. This code helps us ensure that you receive exactly what you’re looking for, so be sure to include it when placing your order.
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Making Your Purchase Effortless
How can I place an order?
Placing an order is easy and straightforward. Browse our collections, select the items you love, and proceed to checkout. If you have any questions or need assistance, our customer service team is always here to help. Simply reach out, and we'll ensure your order is processed smoothly.
How can I place an order for several items?
If you're interested in ordering multiple items or have specific requests, simply contact us through our "Contact Us" page. Include the product codes (can be found in product details) of the items you wish to order, and our team will assist you in processing your request efficiently. We’ll ensure that every detail is handled with care.
What is your shipping policy?
We take pride in delivering your chosen pieces with care. Our shipping process is designed to be efficient and reliable, ensuring your furniture arrives in perfect condition. For detailed information on shipping costs, delivery times, and tracking, please refer to our shipping policy or contact our customer service team.
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Designing Your Unique Piece
How do I order customized furniture?
Embarking on a custom furniture journey with us is both exciting and simple. Start by exploring our design options and envisioning your ideal piece. Once you have your ideas, reach out to us through our "Custom Furniture" page. Provide the details of your desired design, including dimensions, materials, and finishes. If you have a specific product code, include that as well. Our team will work closely with you to bring your custom furniture to life, ensuring it fits perfectly with your vision and space.